FAQs

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FAQs *

We’re thrilled to help turn your sweet dreams into reality! To ensure a smooth and seamless experience, please take a moment to review our ordering policies before placing your order.

Pricing

Custom cookies add a little magic to any celebration, and I like to keep pricing simple. All orders start at a flat rate of $180, with a two-dozen minimum (no exceptions). If your vision calls for extra intricate designs, just reach out, I’ll happily create a custom quote based on your idea.

Cookie Concept Sketches

Every order is a mini work of art, and I pour creativity into each design. If you’d like to preview your cookies in sketch form before they’re made, I offer design concept sketches as an add-on. Simply select this option in the Shop, and your sketches will be delivered according to the item description. Cookie Concept Sketches are not available on rush orders.

Deposits and Payments

For some orders, we require a deposit or payment in full to secure your spot. An invoice will be sent via our Square system, and your order is officially confirmed once the invoice is paid. Be sure to check your spam folder if you don’t see it right away, and if you have any trouble, let us know—we’re happy to resend it!

We do not accept payment via Venmo, PayPal, Zelle or any other third-party payment applications. All orders and payments must be made through our website, no exceptions.

Custom Cookies

Custom cookie orders require a ten (10) day notice. All custom cookie orders can be placed under the Shop > Custom Cookies page. You can view examples of sets we have made in the past to help give you inspiration or you can share with us the inspiration you have for the set, by sharing with us photos, colors, logos, and the type of event. For custom cookies requested with less than 72 hours' notice, a rush fee of $50 may apply.

Custom Printed Logo Cookies

Yes, we can make custom logo cookies for your event! Logo cookie orders require a ten (10) day notice. Check out our Gallery page or Shop > Custom Cookies pages for examples. Our logo cookies are made using Eddie the Edible Printer from Primera Technology. The ink used in this printer is food-safe and FDA-approved. To place your order for Logo Cookies, navigate to our Shop > Custom Printed Logo Cookies page.

Character Cookies

If you are looking for character style cookies, due to copyright laws, I am unable to do character cookies or cookies that use copyrighted images. My designs will be inspired by and thematic of the character.

Packaging

Each cookie comes individually sealed in a food-safe bag, making them perfect for handing out as favors or sending home as a sweet treat after your event.

Delivery Options

We can bring your order right to you so you can focus on enjoying your event. Delivery starts at $50 and is based on distance. Once an order leaves our bakery, we can’t guarantee against damage during transport, so delivery is a great way to keep everything safe and picture-perfect.

Local Pick-Up

You’re welcome to pick up your order from our bakery. Pick-up details will be included on your invoice. Orders are ready after 9 a.m. For weekday pick-ups, we’ll confirm your pick-up window to make sure we’re ready when you arrive.

Cake Pricing

Every cake we create is one of a kind! Pricing is based on the number of layers and tiers, as well as the design’s complexity and the labor involved. We put hours of planning, creativity, and care into every single cake to make your special moments unforgettable.

Thank you for choosing The Sweet Spot Desserts to be part of your celebrations. We’re so excited to create something extraordinary for you and can’t wait to bring your vision to life!