FAQs
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FAQs *
We’re thrilled to help turn your sweet dreams into reality! To ensure a smooth and seamless experience, please take a moment to review our ordering policies before placing your order.
Pricing
Custom cookies add a little magic to any celebration, and I like to keep pricing simple. All orders start at a flat rate of $180, with a two-dozen minimum (no exceptions). If your vision calls for extra intricate designs, just reach out, I’ll happily create a custom quote based on your idea.
Cookie Sizes
Big enough to make a statement, small enough to still be “just one more.” Most of our cookies measure 3½ to 4 inches on the longest side, rolled to a generous ⅜-inch thickness for that perfect bite: soft in the center, a little snap on the edges, and just the right amount of indulgence.
Samples
All of my cookies are custom and made to order, so I’m not able to provide samples ahead of time.
Cookie Concept Sketches
Every order is a mini work of art, and I pour creativity into each design. If you’d like to preview your cookies in sketch form before they’re made, I offer design concept sketches as an add-on. Simply select this option in the Shop, and your sketches will be delivered according to the item description. Cookie Concept Sketches are not available on rush orders.
Deposits and Payments
Ordering your cookies should be as easy as eating them. Most orders can be placed right here on our website. Pricing and options are set up so you can secure your treats in just a few clicks.
For larger events or extra-detailed designs, we may ask for a deposit (or payment in full) to hold your spot. First, you’ll receive an invoice for the deposit to lock in your pick-up date, followed by an invoice for the remaining balance. Everything must be paid before pick-up so we can hand over your cookies without a hitch.
If your order needs a custom quote, we’ll send it to you first for approval. Once accepted, we’ll send a Square invoice — your order is officially confirmed the moment payment is received. If it’s hiding in your spam folder, give us a shout and we’ll happily resend.
We currently don’t accept Venmo, PayPal, Zelle, or other third-party payment apps. All orders and payments must go through our website. It keeps everything organized and your order safe.
Custom Cookies
Custom cookie orders require a ten (10) day notice. All custom cookie orders can be placed under the Shop > Custom Cookies page. You can view examples of sets we have made in the past to help give you inspiration or you can share with us the inspiration you have for the set, by sharing with us photos, colors, logos, and the type of event. For custom cookies requested with less than 72 hours' notice, a rush fee of $50 may apply.
Custom Printed Logo Cookies
Yes, we can make custom logo cookies for your event! Logo cookie orders require a ten (10) day notice. Check out our Gallery page or Shop > Custom Cookies pages for examples. Our logo cookies are made using Eddie the Edible Printer from Primera Technology. The ink used in this printer is food-safe and FDA-approved. To place your order for Logo Cookies, navigate to our Shop > Custom Printed Logo Cookies page.
Character Cookies
If you are looking for character style cookies, due to copyright laws, I am unable to do character cookies or cookies that use copyrighted images. My designs will be inspired by and thematic of the character.
Packaging
Each cookie comes individually sealed in a food-safe bag, making them perfect for handing out as favors or sending home as a sweet treat after your event.
Delivery Options
We can bring your order right to you so you can focus on enjoying your event. Delivery starts at $50 and is based on distance from the 95125 zip code. Once an order leaves us, we can’t guarantee against damage during transport, so delivery is a great way to keep everything safe and picture-perfect.
Local Pick-Up
You’re welcome to pick up your order from our bakery. Pick-up details will be included on your invoice. Orders are ready after 9 a.m. For weekday pick-ups, we’ll confirm your pick-up window to make sure we’re ready when you arrive.
Cake Pricing
Every cake we create is one of a kind! Pricing is based on the number of layers and tiers, as well as the design’s complexity and the labor involved. We put hours of planning, creativity, and care into every single cake to make your special moments unforgettable.
Thank you for choosing The Sweet Spot Desserts to be part of your celebrations. We’re so excited to create something extraordinary for you and can’t wait to bring your vision to life!